Welcome to Ecom. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website web.onlinekam.in/ecom, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you when you use our website, place orders, or engage with us:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (credit card details, etc.)
- Account username and password (if applicable)
b. Non-Personal Information
- IP address
- Browser type
- Referring URL
- Browsing behavior (e.g., pages visited, products viewed)
c. Cookies and Tracking
We may use cookies and other tracking technologies to enhance your experience on our site, including:
- Storing your login information
- Analyzing user behavior
- Tailoring advertisements
You can disable cookies through your browser settings, but doing so may affect the functionality of our site.
2. How We Use Your Information
We use the information we collect from you for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping and payment processing.
- Customer Support: To provide assistance via email, phone, or live chat.
- Marketing: To send promotional emails, newsletters, and offers (you can opt-out at any time).
- Site Improvement: To improve our website’s layout, products, and overall user experience.
- Security: To monitor and protect our website from unauthorized access, fraud, and other threats.
3. Sharing Your Information
We value your privacy and do not sell your personal data. However, we may share your information with trusted third parties, including:
- Service Providers: Companies that help us run our business, such as payment processors, shipping providers, and marketing agencies.
- Compliance: We may disclose information when required by law or to protect our rights or comply with a legal obligation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of security measures, including:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information, like payment data, during transmission.
- Access Control: Access to your data is limited to employees and service providers who need it to perform their duties.
- Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email or by contacting us.
To exercise any of these rights, please contact us at info@onlinekam.in.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make updates, we will revise the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: info@onlinekam.in
- Phone: 9910611428
- Address: Amrit Vihar Delhi , 110084
This template provides a comprehensive structure for an eCommerce privacy policy. You can modify it according to your business practices and legal requirements.